I used the online scheduling tool for the Springfield, Ohio location. I had an arrival time and was there at the stated time. I saw my name on the board, with on deck status. I saw the stylist that was going to cut my hair finish up the current customer, and walk to the computer. All of a sudden without any notice to anyone, my status went to a 23 min wait, and she took another customer. That is unsatisfactory, and I will never again visit another Sport Clips again. I will also do my very best to inform as many people as possible about my experience and advise them to not get a haircut there. Has someone just given me a courtesy notice that I was going to be pushed back to a different time slot, I may not have cared. I at that point just walked out and gave them the same explanation that I was given about my new time slot, NONE!! They don’t even deserve 1 star, but apparently no star review is not an option.

Joy was fantastic! She was friendly, professional, funny, and gave me the cut I wanted. I will definitely be coming back and telling my friends.

Thanks for the excellent service. Leslie has got it to where I want to come back to sports clips and get my haircut there from now on.Leslie is also such a sweetheart and goes by what the customer wants and not by what she thinks is best. Thanks I’ll be back for sure